Plain language. No dark patterns. Here's exactly how we handle your data and what we both agree to.
The short version: We collect only what we need to monitor your accounts and deliver our service. We never sell your data. We never store your passwords. You can delete your account and all associated data at any time.
Thuros Security, LLC ("Thuros," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have over it when you use our website at thurossecurity.com and our social media monitoring service (collectively, the "Service").
To provide the Service, we ask for your social media usernames on the platforms covered by your plan. Shield and Guardian plans cover Instagram, TikTok, and Facebook. The Creator plan also covers YouTube, X (Twitter), and Threads. We use these to:
We use the information we collect to:
We work with a limited number of trusted vendors to operate the Service:
All processors are bound by data processing agreements that prohibit them from using your data for any purpose other than providing their service to us.
We retain your account data for as long as your account is active. If you cancel, we delete your personal data within 30 days of your request, except where we are required to retain records by law (e.g., billing records for up to 7 years under tax law). Anonymized, aggregated analytics are retained indefinitely.
Depending on where you live, you may have the following rights regarding your personal data:
To exercise any of these rights, email us at team@thurossecurity.com. We will respond within 30 days. We will never charge you for exercising your privacy rights.
California residents have additional rights under the California Consumer Privacy Act, including the right to know what categories of personal information we collect and the right to opt out of sale (note: we do not sell personal information). To submit a CCPA request, use the contact information above.
If you are located in the European Economic Area, our legal basis for processing your data is the performance of our contract with you (to provide the Service), our legitimate interests (security monitoring and fraud prevention), and your explicit consent where required. You also have the right to lodge a complaint with your local supervisory authority.
These Terms of Service ("Terms") govern your use of Thuros Security's website and monitoring service. By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
Thuros provides social media account monitoring, threat detection, and human-assisted account recovery. Shield and Guardian plans cover Instagram, TikTok, and Facebook. The Creator plan additionally covers YouTube, X (Twitter), and Threads. The specific features available to you depend on the plan you subscribe to. We reserve the right to change, improve, or discontinue features with reasonable notice.
New subscriptions include a 14-day free trial. You will not be charged until the trial period ends. You may cancel at any time during the trial at no cost. If you are not satisfied after your first paid charge, contact us at team@thurossecurity.com within 14 days of that charge for a full refund. Refunds are processed within 5 business days of your request.
Thuros provides monitoring and recovery assistance. We cannot guarantee that every breach will be prevented or every account recovered. Social media platforms make final decisions about account restoration — our role is to advocate on your behalf as effectively as possible.
To the maximum extent permitted by law, Thuros's total liability to you for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or loss of data, even if we have been advised of the possibility of such damages.
The Thuros name, logo, website, and all content and software are owned by Thuros Security, LLC and protected by copyright, trademark, and other laws. You may not copy, reproduce, or distribute any part of the Service without our express written permission.
We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the Service in a way that damages us or others. You may terminate your account at any time from your dashboard. Upon termination, your right to use the Service ends immediately.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas.
We may update these Terms from time to time. We will notify you by email and by posting the new Terms on this page at least 14 days before changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the new Terms.
If you have any questions, concerns, or requests related to your privacy or these Terms, please reach out directly. We are a small team and we read every email.
Thuros Security, LLC is an American-owned and operated company. Our services are provided from the United States.