This is what happens between you sending us your handle and a fake account coming down: what the scan checks, what we need from you and what we never ask for, who files the reports, and how we know it worked. All five run on a one-time $179 cleanup. The monitoring plans repeat the search on a schedule, and on Defend and Managed the filing too.
Minute one
Your handles on each platform, your name as people know you, and an email address. That is all a scan needs. We never ask for a password or a login, and nothing we do needs one: everything we check is public, the same information an impersonator used to copy you.
Day one
On a cleanup and on every plan, for each handle the scan builds 55 look-alike spellings (a letter doubled, an underscore added, official or backup on the end) and checks every one on Instagram, TikTok, Facebook and YouTube. That is 220 lookups per handle. It also searches your real name, because a fake with a made-up handle only shows up that way, and compares the photo and bio of every account it finds against yours. We also check your email against a public breach database.
On a cleanup, a specialist then reviews every candidate by hand before you hear about it, so a fan page or a stranger who shares your name doesn't arrive as an alarm; on the plans, Managed gets the same person check on every finding. If a platform couldn't be checked that day, we tell you the result is inconclusive. We never report a partial scan as clear.
Before anything is filed
One photo of you holding your ID. The platforms ask for proof of identity on impersonation reports, and it means nobody can point Thuros at an account that isn't theirs. The photo is stored encrypted, is never put in our database or in an email, can only be seen by the person reviewing your case, and is deleted when your case no longer needs it.
On a cleanup, Defend or Managed you also sign a limited authorization that lets us act as your representative with the platforms: filing and following up on impersonation, copyright and privacy reports about accounts misusing your identity, and appealing a report a platform rejects. It gives us no access to your accounts or passwords, and no power to pay, sign or sue on your behalf. The full wording is in our terms.
Most cleanups start within 1 to 2 business days
Through each platform's own forms: the impersonation report with your ID for the account, and a copyright report on any photos or videos you own, which goes to a separate team and doesn't depend on what the fake calls itself. No mass reporting and no back channel. Nobody outside the platforms has one. What changes is that every report goes in complete the first time.
Until it is down
A platform's "we removed it" email can be wrong, so we judge by the account itself and open each fake by its exact username until it is gone. A fake can end two ways. It is removed, or it is stripped: the name and photos come off and a blank shell is left. A stripped account counts as resolved, and we then watch that username for 60 days and re-file free if it re-dresses as you. You get a report of what came down. On a cleanup, any confirmed fake not verified down within 30 days gets its share of the fee back under our pro-rata guarantee.
A cleanup runs the five steps once. The plans run the scan on a schedule and differ in who files the reports. All four platforms are covered on every option.
| How often we scan | Who files the reports | Handles covered | |
|---|---|---|---|
| Cleanup, $179 once | Once, in full | We do, until each fake is down | Yours, on all four platforms |
| Essential, $25 a month | Weekly | You do, with our takedown kit: pre-filled reports and per-platform steps | Up to 4 |
| Defend, $50 a month | Daily | We do, up to 3 a month | Up to 8 |
| Managed, $100 a month | Daily, every finding checked by a person | We do, up to 10 a month, each within 24 hours. Re-filings don't count | Up to 12, about three identities |
Past a plan's monthly filings, nothing is charged automatically. We email you and you choose: hold until your month resets, which is free and is what happens if you don't reply, or $39 to file it straight away. After a cleanup, your first month on Essential or Defend is free.
No. We work from your public usernames and an email address. We never ask for, store or access a password or login, and the authorization you sign does not give us access to your accounts.
The full search, on a cleanup and on every plan, covers 55 look-alike variants of each handle on Instagram, TikTok, Facebook and YouTube, a search for your real name, and a photo and bio comparison on every account that turns up. On a cleanup a specialist reviews every candidate by hand, and on Managed every finding is checked by a person. We also check your email address against a public breach database. The free scan is lighter: it checks the one handle you give us on the platforms you pick.
We treat the result as inconclusive and say so. We do not report a partial scan as clear.
The platforms ask for proof of identity on impersonation reports, and it stops anyone pointing Thuros at an account that is not theirs. The photo is stored encrypted, is never placed in our database or emails, is viewable only by the person reviewing your case, and is deleted when your case no longer needs it.
If an account on your order is resolved because it stopped impersonating you rather than being deleted, we watch that username for 60 days and re-file free if it comes back. New accounts under different handles are what the monitoring plans are for.
It checks the handle you give us on the platforms you pick and emails you what it finds. It is lighter than the full search above, costs nothing, needs no password, and nothing gets filed unless you decide it should.